Minor Ailment Virtual Assessments

To book a virtual consultation you must

Be 18 years of age or older or have parental/guardian consent if under 18

Have any of the 19 medical conditions classified as minor ailments

Minor Ailment Virtual Assessments

To book a virtual consultation you must

Be 18 years of age or older or have parental/guardian consent if under 18

Have any of the 19 medical conditions classified as minor ailments

Minor ailments are described as health conditions that can be managed with minimal treatment and/or self-care strategies, and currently include the list below.

(click individual items to learn more)

ACNE

ALLERGIC RHINITIS

APHTHOUS ULCERS (Canker sores)

CANDIDAL STOMATITIS (Oral thrush)

CONJUNCTIVITIS (Bacterial, allergic and viral)

DERMATITIS (Atopic, eczema, allergic and contact)

DIAPER DERMATITIS

DYSMENORRHEA

GASTROESOPHAGEAL REFLUX DISEASE(GERD)

HEMORRHOIDS

HERPES LABIALIS (Cold sores)

IMPETIGO

INSECT BITES & URTICARIA (Hives)

MUSCULOSKELETAL SPRAINS & STRAINS

NAUSEA & VOMITING of PREGNANCY

PINWORMS & THREADWORMS

TICK BITES (Lyme disease prevention)

URINARY TRACT INFECTIONS (Uncomplicated)

VULVOVAGINAL CANDIDIASIS (Yeast infection)

Frequently Asked Questions

What do I need for my virtual consultation?

A smartphone, computer, or tablet with video and microphone, or a telephone
A strong and secure internet connection
An email address (for appointment links and reminders)
A private space to have your virtual visit
Your Ontario Health Insurance (OHIP) card and other health/drug insurance

What can I expect during my virtual consultation?

The pharmacist will speak with you about your concerns. Depending on your needs, the pharmacist may suggest either of the following next steps:

Issue you a prescription to start your recommended treatment
Ask you to see your family doctor or visit a walk-in clinic
Ask you to go to your nearest Emergency Department.
Recommend self-care measures and/or over-the-counter items that do not require a prescription, if appropriate

If I require a prescription medication, can I have it delivered to me from your pharmacy?

Yes! Our goal is to take care of all your health and wellness needs. Silver Scripts Pharmacy will deliver your medications right to your door. However, you also have the option to get your prescription filled at any pharmacy in Ontario.

Can I get all of my prescription medications from you?

Yes! We are a fully accredited pharmacy. Please let us know if you’d like to transfer your prescriptions to us and we’ll take care of the rest.

Can I book an appointment for a family member?

Yes, you can book an appointment for a family member. When you are filling out the booking form, you can provide your own name as the contact, and your Family member’s name and information as the patient. The appointment link will be sent to the email address provided in the intake form.