Minor Ailment
Virtual Assessments
Silver Scripts in an online pharmacy that brings together pharmacists and patients throughout Ontario for virtual consultation and assessments. You do not have to come to the pharmacy to consult in person, instead you speak with our pharmacists virtually using a smartphone, tablet or computer.
To book a virtual consultation with our pharmacists you must
Be 18 years of age or older
*Those under 18 can still be assessed if consent is provided by a parent/guardian
Have any of the 13 medical conditions classified as a minor ailment
Have a valid OHIP card
Minor ailments are described as health conditions that can be managed with minimal treatment and/or self-care strategies, and currently include:
Allergic Rhinitis
You may experience some of the symptoms below:
Sneezing
Stuffy nose or runny nose
Itchy nose, eye, or throat
Typically, more than 7 days of continuous symptoms
Conjunctivitis
You may experience some of the symptoms below:
Eye redness and difficulty opening eyes in the morning
Appearance of sticky or watery fluids from the eye
Mild scratching, itching, or burning sensation
Bright lights hurt your eyes
Dermatitis
You may experience some of the symptoms below:
Dry, red, and itchy skin
Cracked and oozed blisters
Darker or lighter patches of skin
Scaly and patchy skin
Impetigo
You may experience some of the symptoms below:
Bump that changes into a blister surrounded by rash
Yellow discharge that dries to form a "golden" or "honey-colored" crust
Can affect face, arms or legs
Cold Sores
You may experience some of the symptoms below:
Rash or bump around border of the lip
Presence of clear, sticky fluid around the rash
Itching, tingling, or burning may lead to the rash
Redness or inflamed skin around the rash
Thrush
You may experience some of the symptoms below:
White or creamy-white spots / patches on the lips, inside of mouth, tongue and /or the roof of the mouth
Cottage cheese-like appearance
Patches can be scraped off
Dry mouth and / or loss of taste
Hemorrhoids
You may experience some of the symptoms below:
Itching, burning or swollen (with or without pain) around the anal / rectum area
Bright red blood during / after bowel movement
Constipation and difficulty in having a bowel movement
Presence of a lump in the anal / rectum area
GERD
You may experience some of the symptoms below:
Burping / stomach acid rise from the stomach into the mouth
Burning feeling in the stomach or lower chest rising to the neck
Trouble getting a good night's sleep because of heartburn
Pain in the middle of the upper stomach area
Nausea
Sprains
& Strains
You may experience some of the symptoms below:
Pain, swelling or tenderness (light to medium)
Redness or bruising
Limited motion and muscle weakness
Injury is associated with overworking or muscle / joint injured
Hives
You may experience some of the symptoms below:
Batches of welts (wheals) that can arise anywhere on the body
Welts that might be red, purple or skin-colored, depending on your skin tone
Welts that vary in size, change shape, and appear and fade repeatedly
Itchiness (pruritus)
Painful swelling the eyes, cheeks or lips
Flare ups triggered by heat, exercise or stress
Symptoms that persist for more than six weeks and recur often and anytime
Bites
& Stings
You may experience some of the symptoms below:
Tick bite by black-legged tick
A red lump present, but swelling, blistering, brusing, itching or other infections may develop
Mild allergic reaction (hives, rash, and light swelling at the bite site)
Urinary Tract Infections
You may experience some of the symptoms below:
Frequent urination, pain while urinating and difficulty holding in urine
Pain in lower abdomen and a small amount of blood in the urine
Absence of vaginal discharge
Cloudy or foul-smelling urine
Tick Bite
(Lyme disease Prevention)
You may experience some of the symptoms below:
Tick bite by black-legged tick
A red lump present, but swelling, blistering, bruising, itching or other infections may develop
Mild allergic reaction (hives, rash, and light swelling at the bite site)
Dysmenorrhea
(Painful Menstrual Cramps)
You may experience some of the symptoms below:
